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Stay with RentPay: Take it with you wherever you go

A quick guide on why and how to stay with RentPay if you're moving rental properties or changing agencies.
3 minute read

Are you moving to another rental property, or is a new agency taking over managing your rental? If you’ve been enjoying using RentPay, we've got good news for you. It's portable—it can simply 'move' with you! We'll show you how easy it is to stay with RentPay.

It can be such an inconvenience whenever any change happens to your rental arrangements, no matter how big or small. Sometimes, you won’t notice the difference. Other times the situation might force you to completely change how you do things (sigh!).

Just because you're moving or your property manager is changing doesn’t mean that you have to change.

If RentPay has been your preferred go-to platform for paying your rent (plus more!), you can stick with it. Our platform has the flexibility to move with you and can be used wherever you go—you get to choose!

Keeping RentPay portable between properties and agencies is just one of the ways we help to make renting easier and ensure that your rent money continues to work harder for you.

Top tip: If you’re planning on moving to a new property, make sure you check out this ultimate moving house checklist!

Why stay with RentPay?

Here are eight reasons to keep your RentPay account (but there are more!):

  1. Maintain control of how you pay rent: No need to mess around with a different rental payment arrangement or platform.
  2. More ways to pay: RentPay offers the widest range of payment options: direct debit, PayID, BPAY, debit/credit card, PayPal, Alipay, WeChat Pay and UnionPay.
  3. Pay on your schedule: Keep making payments into your RentPay digital wallet when it suits you, while your rent is automatically paid on time for you.
  4. Scorebuilder: Keep building your credit score along with your access to an approved line of credit.
  5. Hack credit card points: Keep earning credit card points for paying your rent, with the lowest credit card rates in the market at 0.99%. American Express cardholders can use the PayPal payment method which has a transaction fee of 1.55%.
  6. Shopping rewards: Keep saving between 2% to 15% on purchases at 140+ of Australia’s top retailers through RentPay partner, Paylab.
  7. Bill smoothing: Keep smoothing out your electricity and gas bills with any provider, automatically paid along with your rent.
  8. Referral cashback: Keep the ability to be rewarded for inviting a friend to use RentPay.

How to update your account details

Keeping your RentPay account is easy despite a change of address or paying to a new property manager. You'll just need to enter the new details into the app or web dashboard.

Instructions to update your property address or landlord/agent details:

  1. Log in to your RentPay account and click on the menu in the top right corner of the app (top left corner of the web dashboard).
  2. Click on ‘Update details’.
  3. Edit the property address details and/or the agent details section.
  4. All set—you’re good to go!

Not with RentPay and experiencing FOMO?

At Rent.com.au, we believe that you deserve more perks and privileges for being a good renter, and we're building the technology to do just that.

RentPay is a simple to use digital wallet that gives you more control, flexibility and choice in how you pay rent. We developed RentPay by listening to the 700,000 renters who visit Rent.com.au each month.

Check it out, and see if you like it. It's all part of our mission to enable and empower Australia's renters.

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> Invite a friend and earn cashback together

> Common renting myths about money
> Can I improve my credit score by paying rent on time?